Removing unavailable items

At Postmates we believe proactively managing inventory creates a better experience for your customers and staff, so we’ve made it easy to update your menu directly via the Order tablet app.

At the tap of a finger, you can indicate something is out of stock, whether it’s the deli turkey or the pepperoni pizza, and we’ll prevent customers from placing orders containing that item by swiftly removing that item from Postmates. To change the availability of an item, follow a few easy steps below.

Simply choose MENU in the navigation menu, select a category, and then the product. This will raise a screen that allows you to update the availability of that product.

  • Tap 'Unavailable - Today' if you want the item to automatically become available at midnight the next day
  • Tap 'Unavailable - Indefinitely' to hide the item from the menu
  • Tap 'Available' to allow customers to purchase the item again

Each morning you’ll receive a stock-keeping report, separated into products which are now available, and products which you’ve marked as permanently unavailable in the tablet.