How does Postmates handle undeliverable orders (a customer is not available to accept it)?

If a customer is not available to accept their Postmates delivery for non-perishable goods any reason, our Postmates will attempt to return the items to you (the merchant).

If you have a return policy you’d like us to be aware of, reach out to the team so we can update our protocols.

Related:

How can I track whether an order was in fact delivered to a customer?

What should I do if a Postmate doesn’t return an order?