Canceled Order Reimbursements

We want to make sure you get paid for orders you prepare, even if they get cancelled. Now you can request reimbursement directly from your dashboard in just a few clicks:

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  • From the ‘Orders’ tab, select a canceled order

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  • Select ‘Request Reimbursement’ on the bottom right corner, and select a reason from the dropdown.

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  • Submit, and you’re done!

Once a request is approved, you'll receive a confirmation via Dashboard with a green "reimbursed" tag. Adjustments are also reflected in your dashboard each week under ‘Payments’.

If you still have questions around receiving payments or need to update your banking information, please send us a request for further assistance.