We receive thousands of requests a week. And since accurate menus result in less incidents and greater customer satisfaction scores, the sooner your menu is updated the better.
We recommend using our self-service menu tools. Your menu updates are immediately displayed across the Postmates platform, to our customers. Be sure to double check your updates, as Postmates is not liable for menu discrepancies.
If you still want us to update your menu for you, submit a request by attaching your updated menu and images. Under “How can we help?” click “General Help." Partner updates typically take 2-5 business days, non-partners up to 7 business days.