We receive thousands of requests a week. And since accurate menus result in less incidents and greater customer satisfaction scores, the sooner your menu is updated the better.
We recommend using our self-service menu tools. Your menu updates are immediately displayed across the Postmates platform, to our customers.
If you still want us to update your menu for you, submit a request by attaching your updated menu and images. Under “How can we help?” click “General Help." Partner updates typically take 2-5 business days, non-partners up to 7 business days.