Please keep in mind the following to ensure a smooth transition to direct deposit.
- Train your staff on the new procedure, as the couriers will not be paying at the POS or collecting a receipt. The couriers will be notified within their app as well that the orders have already been paid.
- Postmates cards will not be funded for these orders.
- Postmates will pay based on the order confirmation, so in the event an order is cancelled or not picked up you will still be paid for those items.
- Orders will not be placed in-store by Postmates, all orders will be placed over the Postmates Order app or via phone.
- As soon as an order is placed, you can see it in the dashboard.
- You are responsible for notifying Postmates when your offerings or pricing changes.