Do I still get paid if an order gets canceled?

You will receive payment in full for all orders, even when canceled, once you have set a ready time with us. This ensures you've received and are preparing the order.

You can view all order details from within the Partner Dashboard including the date, order number, whether it was completed, and amount of each order.

If you still have questions around receiving payment for an order, please send us a request and we’ll help you get sorted.