Setting an order Pickup Time

When a new order arrives in the Postmates Order App, you're able to specify exactly how long the order will take, and when Postmates should arrive to Pickup the order.

You can accept the suggested Pickup Time by pressing the green order acceptance button. If you need to modify the Pickup Time, you can add or remove 5 minute increments by pressing the - or + buttons next to the time.

If an order is unconfirmed after 10 minutes, and we're unable to reach you via phone, the order will be cancelled, and we'll notify the customer.