Who do I contact if I have discrepancies between my system and the weekly Postmates summary?

Please note that the direct deposit feature that comes with the Partner Dashboard will deduct the commissions owed from the deposit before we ship it to your bank account. The payout to you includes the tax for the order and the total product sold, minus commission. This may account for a seeming discrepancy. The full breakdown of tax, product and actual payout is visible in the Partner Dashboard by downloading the spreadsheet..

If you still feel that there is a discrepancy, submit a request and we will address and resolve any concerns you have about payments. Please be sure to include the relevant information such as the location’s name, the email associated with the account and a full description of the concern or issue you are experiencing.