Setting up item-level discount promotions from your tablet

We offer tools for partners to run their own promotions via the Merchant tablet. You can take advantage of these self-serve promos to control the deals you want to offer in order to attract new customers and boost revenue.

Easily create limited-time offers for item-level discounts on any menu item by navigating to the “Promotions” section in the tablet app.

Creating a Promotion

To create and view promos, tap "Promotions."

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Tap "Create Promo."

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To create your promo, first start by selecting which item you'd like to provide discounts for. You
can select one item at a time or select an entire category within your menu.

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Next, select which type of discount you’d like to apply to the promotional items.

  • New Price means that each item(s) will be set at a flat price
  • Discount by Amount means that each item(s) will be discounted by a set dollar amount
  • Discount by Percent means that each item(s) will be discounted by a set percentage

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Tapping into each of these will bring up a pop-up in which you can select the correct price.

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Tap on “Next: Promotion Period” to continue.

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Next, give your promotion a name (for example: My First Promotion), and select what days you want to run it. Choosing specific start and end times are also optional.

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After inputting the details of your promo, you can review everything before launching it.
If you are satisfied, tap "Launch Promotion." It will go live depending on when you scheduled it.

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If you have another promotion running at the same time with one or more overlapping items, you will be prompted to confirm that you'd like to continue. 

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Viewing and tracking your promotions

To view your upcoming promotion, simply go back to the "Promotions" section in the app.

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You can review an upcoming promotion before it goes live and delete it if necessary.

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In the "Promotions" section, you’ll be able to get live updates of the number of orders and total revenue generated from the promotion.

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Tapping on “Full Report” will allow you to view more details on how your promotion is performing as well as review the promotional items.

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Lastly, you can always review your completed promotions at the bottom of the "Promotions" view.

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Email Reporting

You'll also receive emails when a promotion gets created, when a promotion is starting, and when it ends.

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