How to report a safety incident

At Postmates, we want you to always feel safe and comfortable when engaging with our product. Nothing is more important to us.   

If you are involved in an incident that you believe threatens your personal safety, please first call the local authorities by dialing 911 or your local non-emergency assistance line. Then contact us through Customer Support as soon as possible. A member of the Postmates team will quickly reach out to you.

Please note, use of this form is for customers that require safety related-assistance and is strictly enforced.