Overview

  • Postmates Privacy Policy
    At Postmates, your privacy is important to us. In this Privacy Policy, we tell you what information we collect, share...
  • Functions of your tablet
    As a Partnered Merchant you will have access to your own Postmates Tablet, which is a fantastic tool to help grow you...
  • Customer Pickup Overview
    Pickup is the latest addition to the Postmates product experience. Partners who have opted into this should follow th...
  • Updating the Postmates Order App
    The following issues can occur if you are experiencing a problem with the Postmates Order App itself: Postmates Orde...
  • Tablet Troubleshooting Guide
    First, try Restarting your Tablet to resolve the issue. Most issues are resolved with this one simple step. Press an...
  • How to sign up for a tablet
    The Postmates Order App makes receiving Postmates orders easy and fast, with built-in tools for contacting support, b...
  • For your staff- Postmates Tablet User Guide
    It is very important that your staff be trained on how to use the Tablet.  Please download the attached, printable in...
  • Replacing Your Postmates Supplies
    Order replacements for your Postmates-related supplies through our Postmates Merchant Store. Through the store, you ...
  • Returning your Postmates Tablet
    We can help! Please send us a request, and select "How can we help?" > "Technical Issue" > ...
  • Tablet Internet Connection Issues
    When your wifi goes out we will prevent new orders from coming in until your wifi connection has stabilized. Once onl...