Setting up your Postmates order tablet
Once your tablet arrives, it's time to activate! Follow the instructions below to get ready to receive orders:
Removing unavailable items
At Postmates we believe proactively managing inventory creates a better experience for your customers and staff, so w...
Troubleshooting the Postmates Order app
The following issues can occur if you are experiencing a problem with the Postmates Order app:
The Postmates Order a...
Tablet troubleshooting guide
First, if you're experiencing technical issues with your tablet, try restarting your it. Most issues are resolved wit...
How to sign up for a tablet
The Postmates Order App makes receiving Postmates orders easy and fast, with built-in tools for contacting support, b...
For your staff - Postmates Tablet User Guide
It is very important that your staff be trained on how to use the Tablet.
Please download the attached, printable in...
Replacing your Postmates supplies
Order replacements for your Postmates-related supplies through our Postmates Merchant Store.
Through the store, you ...
Returning your Postmates Tablet
We can help! Please send us a request, and select "Tablet & Technical Help."
In your request, please le...
Tablet Internet Connection Issues
When your wifi goes out we will prevent new orders from coming in until your wifi connection has stabilized. Once onl...